Is Travel Up Legit? Unveiling The Truth Behind The Popular Travel Site

Is TravelUp legit? In our quest for information, we embarked on an investigation, thoroughly examining various aspects.

We scrutinized their headquarters, customer feedback, safety protocols, website integrity, and social media presence. Our exploration extended to scrutinizing Trustpilot reviews.

The results were resoundingly favorable! TravelUp received widespread acclaim from customers for its competitive prices, diverse options, and reliable refund policy.

Consequently, it can be confidently affirmed that TravelUp stands as a bona fide and trustworthy travel booking platform.

Is Travel Up Legit?
Image source (Piktochart)

What is TravelUp?

TravelUp helps customers find great travel deals. Established in 2017, it’s now a top online travel site. Services include flights, hotels, car rentals, and cruises.

The site has a user-friendly interface for easy price comparisons. Travelers can save money using discounts and coupons.

Subscribers and social media followers enjoy additional savings.

TravelUp ensures secure payments. SSL encryption guarantees customer peace of mind for online transactions.

What Do Customers Say?

Purchasing through travel platforms may pose challenges, necessitating awareness of the reputation of TravelUp.

According to Trustpilot reviews, TravelUp received a commendable 4/5 stars from customers who appreciated the diverse flight options and competitive prices.

Positive feedback extended to the reliable customer service that proved helpful in addressing booking or modification queries.

Nevertheless, a subset of customers encountered challenges, predominantly linked to technical glitches leading to flight cancellations and prolonged refund processing times.

Despite these occasional issues, the majority of customers consistently lauded TravelUp for its extensive flight choices and commendable customer service.

Customer Reviews

To determine if Scholly is legit, check customer reviews. Users give positive ratings, praising the easy application process, helpful customer service, and worthwhile scholarship opportunities.

Overall, Scholly receives trust from users, making it a reliable choice based on feedback.

Customer Complaints

TravelUp faces customer complaints, including flight disruptions and unfulfilled refunds.

Common concerns involve challenging access to customer service and slow responses.

Automated replies and refund difficulties are recurring issues, possibly linked to the company’s size and London base.

These experiences affect customer service standards and the overall reliability of TravelUp’s services, emphasizing the need for serious consideration.

Company Background

Founded in 2011 in the UK, TravelUp is a popular online travel booking site in Europe.

It offers easy booking for flights, hotels, rental cars, and airport transfers.

Travel Up provides excellent deals on domestic and international flights, vacation packages, and last-minute offers.

The company’s goal is to offer the best prices for airfare, hotel stays, rental cars, and more.

To achieve this, TravelUp has established a global network of partners.

Their top-notch customer service team provides personalized assistance, earning them a large and loyal following.


Travel Up is an online travel agency founded in 2013 by Chris Brown and Chris Rayner.

It has grown rapidly since then, providing customers with flights, hotels, car rentals and more.

Its headquarters are in Manchester, UK.

It has been awarded the Best Small Business Award at The British Travel Awards 2018 and Best Flight Only Provider 2020 at the Swiss Travel Awards.

This has led to TravelUp becoming one of the most popular travel sites today with 3 million customers around the world.


Is Travel Up legit?
Travel Up is a legitimate OTA. They are ATOL protected, IATA accredited, and have thousands of positive reviews from satisfied customers. However, there are some negative reviews and complaints about the company: Photo source (Reddit)

Cayred launched TravelUp in 2018, aiming to simplify and budget travel bookings. Market and travel tech experts founded the company.

Cayred oversees the brand, offering various services like flights, hotels, and car rentals through the TravelUp website.

TravelUp has partnerships with 350+ airlines, 600,000+ hotels, and car rental firms in 50+ countries.

It covers Europe, North America, and Asia Pacific, providing affordable flights to top destinations.

Travelers can personalize trips with TravelUp’s unique pricing model, selecting preferred flight schedules.

Safety and Security

Safety and security is a must when it comes to booking travel. Before you commit to any travel website, especially an unfamiliar one, make sure you do research. TravelUp is a popular online travel site.

It provides flights, hotels, car hire and package holidays. Although it’s easy to use, research their protocols first.

TravelUp’s website is encrypted with SSL technology. This ensures your personal data remains private and secure when being transferred on the internet.

They also use Trusted Shops for payment protection. Plus, they are compliant with the Data Protection Act 1998.

These measures make TravelUp secure for customers. This gives you a safe online booking experience.

Payment Security

Payment security is key when booking travel. TravelUp is PCI DSS compliant, meeting the Payment Card Industry Data Security Standard requisites.

Plus, they use Secure Sockets Layer (SSL) technology to guarantee confidential data transmission and protect payment details from any third parties.

Payments are secured with special encryption, keeping all sensitive data safe.

Alternatively, travelers can pay with PayPal, making payments fast, easy and secure without entering any personal or credit card information on the website.

It’s obvious that TravelUp takes payment security seriously, giving customers assurance when booking their trips.

Data Protection

TravelUp understands the importance of data protection. So, they take it seriously. Necessary data is collected. Payment info is encrypted when sent. Customers are informed about how their data is used. They have a secure way to edit and delete personal details. Plus, TravelUp follows GDPR guidelines. These protocols give travelers assurance that their info is safe.

Read more: Is Atlas travel insurance legit?


Is TravelUp legit? is a trustworthy travel site known for competitive prices and extensive options in flights, hotels, and car rentals.

It offers substantial discounts, ensuring savings without sacrificing quality. The customer service team is both friendly and experienced in assisting with the booking process.

For those seeking affordable flights and hotels without compromising on quality or service, TravelUp is an excellent choice.

Your money is secure, and you can trust that you’ll receive great value throughout your travels.


Is Travelup a legitimate online travel agency?

Certainly, Travelup is a bona fide online travel agency. It holds full licensing and bonding as a registered travel agency with both the CAA (Civil Aviation Authority) and ATOL (Air Travel Organizers’ Licensing).

How can I verify Travelup’s legitimacy?

You can confirm Travelup’s legitimacy by checking its license and registration numbers on the ATOL website. Moreover, Travelup is a proud member of ABTA (Association of British Travel Agents), providing an additional layer of assurance regarding its legitimacy.

What services does Travelup offer?

Travelup offers a diverse range of travel services, including flight bookings, hotel reservations, car rental, and travel insurance. Additionally, the agency provides package holidays, cruises, and various specialty holiday options.

Leave a Comment