Is Avoya Travel Legit? Its Pros And Cons

Avoya Travel is a well-known website where you can book trips like flights, hotels, cruises, and car rentals. But is Avoya Travel trustworthy? Is it a safe and good company to plan your vacation with?

In this writing, we’ll check out Avoya Travel to see if it’s reliable. We’ll talk about its past, how it helps customers, and if it’s financially strong. We’ll also share some advice for using Avoya Travel wisely and safely.

Is Avoya Travel Legit?
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When you finish reading, you’ll know more about Avoya Travel and if it’s the right place for your next trip.

Is Avoya Travel Legit? Yes No
Avoya Travel is a legitimate travel agency that has been in business for over 20 years. Avoya Travel is accredited by the Better Business Bureau and has an A+ rating. Avoya Travel has been featured in major publications such as The New York Times, Forbes, and USA Today.

Avoya Travel Overview

What is Avoya Travel?

Avoya Travel stands out as a premier travel agency dedicated to curating and arranging dream vacations for individuals.

With an extensive selection of travel options ranging from cruises to tours and all-inclusive getaways, Avoya Travel caters to diverse preferences.

Moreover, the agency provides a suite of travel planning amenities, including expert destination recommendations, seamless flight arrangements, and hassle-free hotel bookings.

History of Avoya Travel

Avoya Travel emerged onto the scene in 2003, established by David Chen and David Stelzer, both seasoned professionals in the travel industry.

Swiftly, it ascended to prominence, solidifying its position as a major player in the American travel agency sector.

Liberty Travel, a prominent conglomerate in the travel agency realm, made a strategic move in 2017 by acquiring Avoya Travel, further bolstering its portfolio.

Ownership and Management of Avoya Travel

Avoya Travel is owned by Liberty Travel. The company is headquartered in New York City and employs over 1,000 people. Avoya Travel is led by CEO David Chen.

Customer reviews of Avoya Travel

Avoya Travel has received mixed reviews from customers. Some customers have praised the company for its excellent customer service and its ability to find great deals on travel packages.

Other customers have complained about the company’s high prices and its lack of transparency.

Avoya Travel’s Offerings

Types of travel packages offered by Avoya Travel

Avoya Travel offers a wide variety of travel packages, including:

  • Cruises
  • Tours
  • All-inclusive vacations
  • Adventure vacations
  • Family vacations
  • Romantic getaways
  • Golf vacations
  • Spa vacations
  • Wine tasting vacations
  • Cultural vacations

Destinations offered by Avoya Travel

Avoya Travel offers travel packages to destinations all over the world, including:

  • The Caribbean
  • Mexico
  • Central America
  • South America
  • Europe
  • Asia
  • Africa
  • Australia
  • New Zealand
  • Antarctica

Pricing of Avoya Travel’s travel packages

Avoya Travel sells different kinds of trips. The cost depends on where you want to go, how long you’ll stay, and where you’ll stay. Usually, their prices are fair compared to others.

Avoya Travel is a real travel company. They offer many different trips to places worldwide. Most people like them, but some think they charge too much.

Still, if you want a reliable company to plan your dream trip, Avoya Travel is a good choice.

Avoya Travel’s Customer Service

Avoya Travel provides multiple channels for reaching out to their customer service team, ensuring accessibility and convenience:

  1. Phone Support: Reach Avoya Travel’s customer service line at 1-800-422-6700, operating round the clock, every day of the week.
  2. Email Correspondence: Contact Avoya Travel via email at [email protected]
  3. Live Chat Assistance: Avoya Travel facilitates live chat support on its website. Simply navigate to the “Contact Us” section at the bottom of the page and choose the “Live Chat” option.


  • Customer Service Hours: Avoya Travel’s phone support remains available 24/7.
  • Policies Overview: Detailed customer service policies, encompassing matters such as refunds, cancellations, and reservation modifications, are accessible on Avoya Travel’s website for reference.

Is Avoya Travel Legit?

Avoya Travel, a reputable travel agency with over two decades of experience, boasts accreditation from the Better Business Bureau with an esteemed A+ rating. Additionally, it holds membership in the American Society of Travel Agents (ASTA).

Advantages of Avoya Travel:

  1. Diverse Travel Options: Avoya Travel presents a broad spectrum of travel possibilities, encompassing flights, accommodations, cruises, and guided tours.
  2. Expert Assistance: Leveraging a proficient team of travel agents, Avoya Travel offers personalized assistance in crafting your ideal journey.
  3. Discounts and Promotions: Avoya Travel provides various discounts and promotional offers to enhance your travel experience.
  4. Flexible Cancellation Policy: Most bookings through Avoya Travel are eligible for a complimentary cancellation policy, granting flexibility to travelers.

Drawbacks of Avoya Travel:

  1. Elevated Prices: Compared to other travel agencies, Avoya Travel’s pricing may trend higher.
  2. Customer Service Responsiveness: Some customers have reported slower response times from Avoya Travel’s customer service representatives.
  3. Website Navigation Challenges: Navigating Avoya Travel’s website may pose difficulties for some users.

Cautions Regarding Avoya Travel:

  1. Familiarize Yourself with Cancellation Policy: Avoya Travel typically does not provide refunds for most bookings, necessitating thorough review of terms prior to finalizing reservations.
  2. Consider Company Fees: Avoya Travel imposes various fees, encompassing booking, cancellation, and change fees, which should be taken into account during planning.
  3. Assess Company Reputation: While Avoya Travel garners both positive and negative feedback from customers, it’s advisable to conduct due diligence on the company’s reputation before committing to booking.

The Bottom Line

Avoya Travel is a real travel company that has many types of trips you can choose from.

But sometimes, it might cost more than other travel companies, and they might take a while to answer you.

Still, if you want a trustworthy travel company to help you plan your trip just right, Avoya Travel could be a good choice.

Read more: Is VIP traveler legit?


Is Avoya Travel Real?

Yes, Avoya Travel is a real travel company. They’ve been around for more than 20 years. They’re accredited by the Better Business Bureau and have an A+ rating. Also, they’re part of the American Society of Travel Agents (ASTA).

What are the good things about using Avoya Travel?

Using Avoya Travel has its perks:

  • You get special deals and discounts.
  • They have experienced travel advisors to help plan your trip.
  • Booking is easy.
  • They promise 100% satisfaction.

How do I book with Avoya Travel?

Booking with Avoya Travel is simple. You can do it online, over the phone, or in person at one of their locations. Online, just go to their website and enter your travel details. Or you can talk to a travel advisor for help.

What if something goes wrong with my trip?

If there’s a problem with your trip, don’t worry. Avoya Travel will try to fix it. Just reach out to their customer service by phone or email.

Is Avoya Travel trustworthy?

Yes, Avoya Travel is a trustworthy agency. They’re accredited by the Better Business Bureau and have an A+ rating. Also, they’re part of the American Society of Travel Agents (ASTA).

Do I have to pay a deposit when booking with Avoya Travel?

Yes, but the amount depends on your trip. They’ll tell you how much when you book.

How do I pay for my trip?

You can pay online, over the phone, or in person at their locations. Just log in to your account online and follow the payment steps. Or talk to a travel advisor.

What’s Avoya Travel’s cancellation policy?

Their cancellation policy changes based on your trip. They’ll explain it when you book.

Avoya Travel is a real company with lots of experience. They offer various travel services like flights, hotels, cruises, and car rentals. Plus, they have different travel packages and deals. So, if you want a reliable and affordable travel agency, Avoya Travel is a good choice.

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